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Account Pre-Setup Guide

note

If you already have a Hoyoverse account, you can skip this guide and go to Getting Started.

Setting up a Hoyoverse account is only needed if you want to login with the email and password method. If you wish to login with DevTools, you can skip this guide. Which login method should I use?

I Login With 3rd-Party Services

"3rd-party services" refer to Google, Apple, Facebook, X, etc.

First, go to HoYoverse Account Center.

Click "Log In" and choose the third-party provider you use to login to your game.

Login Screen

After logging in, 3 things can happen:

Third-party Account Linking

This means that the email you used to login is not linked to any Hoyoverse account. Enter a desired password and click "Link", this will create a new Hoyoverse account and bind it to the third-party login you used.

You can then use this email and password to login to Hoyo Buddy.

Link Email

This means that a Hoyoverse account was created automatically when you logged in with the third-party provider. Click "Link".

Password and Security

On the next screen, click "Manage" in the "Password and Security" section.

Update Password

Click on "Update" and follow the instructions to set a password for your account.

You can then use this email and password to login to Hoyo Buddy.

Link to Existing Account

This means a Hoyoverse account with the same email already exists. Enter the password of this Hoyoverse account and click "Link" to bind the third-party login to the existing account. If you forgot the password, click "Having problems?" -> "Forgot Password?" to reset it.

You can then use this email and password to login to Hoyo Buddy.

Password Last Updated Date is "-"

Password and Security

Follow the same steps as Link Email to set a password for your account.

Other Scenarios

If you encounter scenarios not listed above, please find help in the Discord server.

I am a Console Player

note

If your PlayStation or Xbox account is linked to a Hoyoverse account, you can skip this guide and go to Getting Started.

How to Access the User Center

  • Genshin Impact: Paimon Menu -> Settings -> Account -> User Center

  • Honkai: Star Rail:

    • Login Screen: Settings -> Account -> User Center (Recommended if you don't want to download the entire game)

    • In-Game: Phone -> Account Settings -> User Center

  • Zenless Zone Zero: Menu -> Options -> Account -> USER CENTER

warning

This method will create a new HoYoverse account and link the current saved data on your console to that new account. Linking to an existing Hoyoverse account is not possible.

  1. Launch the Hoyoverse game that you want to link to your Hoyoverse account.
  2. Open the User Center in the game.
  3. Select "Link Account" or a similar option.
  4. Follow the on-screen instructions to link your Hoyoverse account.